Privacy Policy for Lunar Hair Salon

Last Updated: JULY 25, 2025


At LUNAR HAIR SALON, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website LUNARHAIR.COM, sign up for memberships, purchase products, or interact with us online. This policy complies with applicable laws, including the California Consumer Privacy Act (CCPA).


1. Information We Collect

We collect the following types of information:

  • Personal Information: When you sign up for our email list, create a membership account, or make a purchase, we may collect your name, email address, phone number, billing address, and payment details.

  • Automatically Collected Data: We use cookies and similar technologies to collect data like your IP address, browser type, device information, and pages visited on our site.

  • Membership and Purchase Data: Details related to your membership subscription (e.g., plan type, billing history) and product orders (e.g., items purchased, shipping details).


2. How We Use Your Information

We use your data to:

  • Provide and manage memberships and product orders.

  • Send promotional emails or updates about LUNAR HAIR SALON.

  • Process payments and fulfill orders through third-party services.

  • Improve our website and services through analytics.

  • Comply with legal obligations.


3. Disclosure of Your Information

We may share your data with:

  • Service Providers: Partners like FRESHA (BOOKING), Mailchimp (for email marketing), and payment processors to facilitate services.

  • Legal Requirements: If required by law or to protect our rights, safety, or property.

  • We do not sell your personal information to third parties.


4. Your Rights Under CCPA

As a California resident, you have the right to:

  • Know what personal information we collect, use, or disclose about you.

  • Request deletion of your data (subject to exceptions).

  • Opt-out of the sale of your data (not applicable, as we don’t sell data).

  • Non-discrimination for exercising these rights. To exercise these rights, contact us at TEAMlunarhair@gmail.com or (510) 693-6093.


5. Data Security

We use reasonable measures to protect your information, but no online system is 100% secure. We strive to safeguard your data against unauthorized access or breaches.


6. Data Retention

We retain your information only as long as necessary for the purposes outlined here or as required by law.


7. Third-Party Links

Our site may link to third-party services (e.g., Shopify checkout). We’re not responsible for their privacy practices—please review their policies.


8. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect personal data from children.


9. Changes to This Policy

We may update this policy as needed. Check the “Last Updated” date for the latest version.


10. Contact Us

Questions? Reach us at teamlunarhair@gmail.com or (510) 693-6093, or visit us at 15938 Hesperian Blvd San Lorenzo, CA 94580.

FAQs

COMMON
QUESTIONS

Got more questions? Send us your enquiry below

What services do you offer at Lunar Hair Salon?

We offer a variety of services, including haircuts, base coloring, highlights, balayage, keratin treatments, and styling for various occasions.

How can I book an appointment?

You can book appointments through the Fresha app for instant confirmation, by calling us at the salon, or by visiting us in person at 15938 Hesperian Boulevard, San Lorenzo, CA.

What are your prices for common services like haircuts or coloring?

Prices vary depending on the service and stylist. For example, a standard haircut starts at approximately $40, and base coloring begins around $60.

Do you accommodate special requests or hair types?

We offer customized treatments and use environmentally friendly products upon request to suit your unique style and needs. Let us know your preferences when booking.

What are your cancellation or no-show policies?

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling to avoid a fee, which may be up to 50% of the service cost. No-show appointments may incur a full service charge.

FAQs

COMMON
QUESTIONS

Got more questions? Send us your enquiry below

What services do you offer at Lunar Hair Salon?

We offer a variety of services, including haircuts, base coloring, highlights, balayage, keratin treatments, and styling for various occasions.

How can I book an appointment?

You can book appointments through the Fresha app for instant confirmation, by calling us at the salon, or by visiting us in person at 15938 Hesperian Boulevard, San Lorenzo, CA.

What are your prices for common services like haircuts or coloring?

Prices vary depending on the service and stylist. For example, a standard haircut starts at approximately $40, and base coloring begins around $60.

Do you accommodate special requests or hair types?

We offer customized treatments and use environmentally friendly products upon request to suit your unique style and needs. Let us know your preferences when booking.

What are your cancellation or no-show policies?

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling to avoid a fee, which may be up to 50% of the service cost. No-show appointments may incur a full service charge.

FAQs

COMMON
QUESTIONS

Got more questions? Send us your enquiry below

What services do you offer at Lunar Hair Salon?

We offer a variety of services, including haircuts, base coloring, highlights, balayage, keratin treatments, and styling for various occasions.

How can I book an appointment?

You can book appointments through the Fresha app for instant confirmation, by calling us at the salon, or by visiting us in person at 15938 Hesperian Boulevard, San Lorenzo, CA.

What are your prices for common services like haircuts or coloring?

Prices vary depending on the service and stylist. For example, a standard haircut starts at approximately $40, and base coloring begins around $60.

Do you accommodate special requests or hair types?

We offer customized treatments and use environmentally friendly products upon request to suit your unique style and needs. Let us know your preferences when booking.

What are your cancellation or no-show policies?

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling to avoid a fee, which may be up to 50% of the service cost. No-show appointments may incur a full service charge.

FAQs

COMMON
QUESTIONS

Got more questions? Send us your enquiry below

What services do you offer at Lunar Hair Salon?

We offer a variety of services, including haircuts, base coloring, highlights, balayage, keratin treatments, and styling for various occasions.

How can I book an appointment?

You can book appointments through the Fresha app for instant confirmation, by calling us at the salon, or by visiting us in person at 15938 Hesperian Boulevard, San Lorenzo, CA.

What are your prices for common services like haircuts or coloring?

Prices vary depending on the service and stylist. For example, a standard haircut starts at approximately $40, and base coloring begins around $60.

Do you accommodate special requests or hair types?

We offer customized treatments and use environmentally friendly products upon request to suit your unique style and needs. Let us know your preferences when booking.

What are your cancellation or no-show policies?

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling to avoid a fee, which may be up to 50% of the service cost. No-show appointments may incur a full service charge.